Service Technician III - Knox

Mill Creek Residential•Seattle, WA

About The Position

The Service Technician Level III (Senior Service Technician) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to maintain the community’s material and aesthetic condition. The technician follows operating and safety standards and ensures requests and repairs are handled reliably and promptly. The position anticipates potential problems and proactively develops plans to address challenges while maintaining close attention to the community’s operational needs. The Service/Senior Service Manager has primary oversight of this position and determines day-to-day duties based on the technician’s skills, experience, career goals, and the community’s requirements. The position may oversee Maintenance Technicians I and II, including scheduling assignments and providing training.

Requirements

High school diploma or equivalent (GED) preferred.
3–5 years of maintenance technician experience.
Ability to read, write, and speak English; understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
Ability to take measurements accurately and perform basic arithmetic.
General computer skills, including Microsoft Office and property-management software.
Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

Multifamily housing experience.

Responsibilities

Organize and perform general maintenance duties, preventive maintenance, and repairs in accordance with operating and safety standards.
Diagnose and repair issues involving HVAC, electrical systems, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas, water features, and trash management systems.
Respond to resident requests promptly and provide excellent customer service.
Inspect vacated apartments, document renovation needs, and reinspect completed units to ensure high-quality work and presentation.
Routinely inspect community grounds and buildings for safety and to identify maintenance projects.
Assist with preparing maintenance budgets and monitor inventory of tools and supplies.
Promote safe work practices among the on-site team.
Ensure compliance with federal, state, and local laws and consistently follow Fair Housing regulations.
Complete other duties as assigned.
Represent Mill Creek’s mission, values, and brand promise.
May oversee Maintenance Technicians I and II, schedule their work assignments, and train them.