Service Technician II-North Seattle, WA

Mill Creek Residential•Seattle, WA

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs. The role follows operating and safety standards and ensures requests and repairs are completed reliably and promptly. The technician anticipates and evaluates potential problems and maintains close attention to the community’s operational needs. The position includes general maintenance, preventative maintenance, repairs, apartment inspections and make-ready work, grounds and building inspections, and timely responses to resident requests. The technician promotes safe work practices, complies with applicable laws and Fair Housing regulations, and performs other assigned duties while embodying Mill Creek’s mission, values, and brand promise.

Requirements

High school diploma or equivalent (GED) preferred.
1–3 years of experience performing maintenance duties.
Ability to read, write, and speak English well enough to understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
Ability to take accurate measurements and perform basic arithmetic.
General computer skills, including Microsoft Office and property management software.
Ability to operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

Multi-family maintenance experience.
HVAC certification.
CPO certification.

Responsibilities

Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
Inspect vacated apartments, document necessary renovations, and reinspect completed units to ensure high-quality work and presentation.
Routinely restore apartments to make-ready status.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Inspect community grounds and buildings to ensure safety and identify maintenance projects.
Respond to resident requests promptly and provide excellent customer service.
Promote safe work practices among the on-site team.
Ensure compliance with Federal, State, and local laws and consistently abide by Fair Housing regulations.
Complete other duties as assigned.
Embody the Mill Creek mission, values, and brand promise.