Service Technician II-North Seattle, WA

Mill Creek Residential•Seattle, WA

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to maintain the community’s material and aesthetic condition. The technician works in accordance with operating and safety standards to ensure requests and repairs are handled reliably and promptly, anticipates and evaluates potential problems, and gives sustained attention to the community’s operational needs. The position also inspects vacated apartments, documents renovations, re-inspects completed units, and restores apartments to make-ready status. It responds to resident requests and maintenance issues while promoting safe work practices, complying with applicable laws and Fair Housing regulations, and embodying Mill Creek’s mission, values, and brand promise.

Requirements

1–3 years of experience performing maintenance duties.
Ability to read, write, and speak English sufficiently to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete required paperwork independently.
Ability to take measurements accurately and perform basic arithmetic.
General computer skills, including Microsoft Office and property-management software.
Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

High school diploma or equivalent (GED) preferred.
Multifamily maintenance experience helpful.
HVAC certification preferred.
CPO certification preferred.

Responsibilities

Assist with organizing and performing general duties, preventative maintenance, and repairs consistent with operating and safety standards.
Inspect vacated apartments, document necessary renovations, and re-inspect completed units for quality and presentation.
Perform duties to restore apartments to make-ready status.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas, water features, and trash management systems.
Inspect community grounds and buildings for safety and identify maintenance projects.
Respond to resident requests in a timely manner and provide excellent customer service.
Promote safe work practices among the on-site team.
Comply with applicable federal, state, and local laws and Fair Housing regulations.
Complete other duties as assigned.
Embody Mill Creek’s mission, values, and brand promise.