SERVICE TECHNICIAN I - ENTRY LEVEL POSITION

Custom Truck One Source•Lynchburg, VA

12d

About The Position

This entry-level role assesses, diagnoses, repairs, and replaces hydraulic equipment and related parts, with minimal oversight. The technician documents repairs as required and works to meet company quality, safety, budget, and manufacturer standards. The role may be suitable for a candidate without prior related experience, as the employer states it will train the right entry-level candidate. The work includes inspecting and repairing utility equipment from various manufacturers, rebuilding components, completing equipment remounts, testing repairs, performing routine maintenance, maintaining accurate parts, service, labor, and repair-order records, and communicating with supervisors and team members. The position involves work in extreme temperature variations and some hazardous conditions, operation of equipment at heights up to and exceeding 100 feet, and overtime as needed. The schedule is described as Monday through Friday, with additional hours or days as needed to meet business demands.

Requirements

Three years of related experience; the employer will train the right entry-level candidate.
Extreme attention to detail and accuracy.
Mechanical aptitude.
Ability to adapt to changing work priorities, meet deadlines and schedules, and set priorities.
Ability to repair machines or systems using appropriate tools.
Ability to troubleshoot operating errors and determine corrective action.
Ability to operate and control equipment or systems and monitor gauges, dials, and other indicators.
Critical-thinking skills to evaluate alternative solutions and approaches to problems.
Ability to perform routine equipment maintenance and determine when and what maintenance is needed.
Ability to conduct tests and inspections to evaluate quality or performance.
Ability to select the tools and equipment needed for a job.
Judgment and decision-making skills, including consideration of relative costs and benefits.
Ability to work as scheduled with punctual attendance, Monday through Friday, plus additional hours or days as business demands require.
Ability to work in extreme temperature variations and some hazardous conditions.
Ability to safely operate equipment at heights up to and exceeding 100 feet.
Ability to communicate and understand information verbally and in writing.
Ability to reason through problems and seek advice when appropriate.
Manual dexterity to operate common mechanical tools and equipment for up to 8 hours per day and 40 hours per week.
Ability to bend, stoop, and lift up to 50 pounds.
Ability to occasionally lift, carry, push, and pull; climb and balance on ladders and platforms over 42 inches high; and frequently stoop, kneel, crouch, or crawl during an 8-hour day.
Positive attitude, interpersonal skills, and a genuine desire to serve clients while maintaining a professional demeanor.

Responsibilities

Assess, diagnose, repair, and replace damaged or worn parts on utility equipment from a variety of manufacturers.
Operate and inspect machines or heavy equipment to diagnose defects.
Fit bearings and adjust, repair, or overhaul mobile mechanical, hydraulic, and pneumatic equipment.
Diagnose faults or malfunctions using pressure gauges, flow test equipment, and calibration devices.
Rebuild gearboxes and outrigger or boom-lift cylinders to quality standards and within acceptable time, without rework.
Perform initial unit inspections and diagnostics, including accurate parts requisitions.
Complete equipment remounts, including dismantling and reassembling heavy equipment using hoists and hand tools as needed.
Replace, assemble, and test hoses to quality standards and within acceptable time, without rework.
Test repaired or assembled mechanical products and equipment for proper performance and compliance with manufacturer specifications.
Clean, lubricate, and perform routine maintenance on equipment and vehicles.
Examine and adjust protective guards, loose bolts, and safety devices to ensure compliance with company quality and safety standards.
Read and understand operating manuals, blueprints, and technical drawings.
Test-drive vehicles to diagnose malfunctions or confirm proper operation and help prevent post-sale claims.
Raise vehicles, heavy parts, or equipment with hydraulic jacks or hoists for inspection and repair in accordance with company quality standards.
Inspect and verify part dimensions and clearances against factory specifications.
Maintain accurate records of parts, services, and labor to track costs and support vehicle pricing.
Submit work and repair orders to a supervisor for approval and accurate budgeting and cost tracking.
Maintain a professional demeanor when working with diverse groups, clients, and team members.
Consider innovative solutions and share them with company leadership.
Seek advice when unsure or lacking knowledge to help meet company quality standards.
Perform other duties as directed and follow safe-work practices.
Attend monthly safety meetings held by Custom Truck One Source.