Service Technician I (ATM) -Chicago IL

Military Spouse Corporate Career Network•Chicago, IL

9d•Onsite

About The Position

NCR Atleos is hiring a Service Technician I to support ATMs and other electromechanical equipment in an assigned territory in Chicago. As a first-line contact for customers, the technician communicates helpfully, triages and organizes customer issues, identifies solutions, and may address problems proactively. NCR Atleos provides formal virtual and hands-on classroom training, along with access to teachers, mentors, and coaches. The role involves installing, maintaining, and servicing customer equipment, including ATMs and self-checkout systems, as well as performing repairs and system overhauls. It also covers network faults and traffic, configuration, security, and remote system access. The position is on-site and requires travel within the territory, including driving several hours per day. The stated salary range is $40,800 to $59,200, with pay depending on experience.

Requirements

Be a local candidate in the specific geographic area.
Be authorized to work in the United States.
Be at least 19 years of age.
Have a valid driver's license and a driving record that satisfies NCR Atleos fleet requirements.
Have PC skills, basic electronic skills, and familiarity with operating systems.
Be able to perform the essential job functions with or without reasonable accommodation.
Be able to travel for extended periods, including driving several hours per day.
Be able to carry and lift tools, parts, and equipment weighing up to 50 pounds without assistance.
Be able to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying sizes.

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA certification, or N+ Certification.
One or more years of related experience.

Responsibilities

Perform customer installations, maintenance, and service calls promptly and effectively.
Service electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
Perform maintenance repairs and system overhauls.
Manage network faults and traffic, configuration, security, and remote system access.
Communicate with customers, organize and triage their issues, and find appropriate solutions.