Clayton Homes Service Technician Apprentice - Asheboro, NC

Clayton • Asheboro, NC

2d • $21 - $24

About The Position

The Service Technician Apprentice is a learning-focused role centered on developing common home repair skills and delivering exceptional customer service. The apprentice repairs common service problems associated with offsite-built housing, responds promptly to service calls, and ensures repairs are completed thoroughly and on time. The role also supports property and inventory upkeep, customer welcome-home activities, preventative maintenance, and service-van readiness.

Requirements

• High school diploma or equivalent.
• Numerous and varied handyman skills.
• Reliability, dependability, friendliness, a solid work ethic, and pride in work.
• Organization and strong time-management and prioritization skills.
• Strong verbal and written communication, interpersonal, and customer-relations skills, with commitment to customer satisfaction.
• Hand-eye coordination and physical strength; ability to stoop, bend, lift, and climb.
• Ability to lift and move items such as furniture, wallboard, and water heaters weighing up to 100 pounds.
• Endurance to perform strenuous tasks and ability to safely climb ladders.
• Ability to work in all environments, including extreme heat or cold, rain, and snow.
• Ability to excel in and contribute to a team environment; cooperative and collaborative approach, including willingness to assist with miscellaneous duties as required.
• Valid driver’s license and auto insurance.
• Professional appearance and demeanor.
• Ability to pass a criminal background check and post-offer drug screen.

Responsibilities

• Perform general maintenance to maintain property appearance and condition.
• Ensure all audit compliance measures are taken on the property and inventory.
• Complete service requests and perform functions related to HX/Dispatch for the role.
• Act as a CX/VOC advocate for the model home center and region.
• Support the Welcome Home process, including home check-in, the pre-Welcome Home orientation defect-free checklist, and Welcome Home orientation when applicable.
• Perform preventative care on HVAC and other systems.
• Repair exterior and roof damage.
• Maintain the service van’s cleanliness, equipment, and parts stock.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) program with investment options and company matching for full-time and part-time team members after one year.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off.
• Paid holidays.
• Paid time to volunteer through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
• Home Centers are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED