Service Technician Apprentice

Ferrellgas • Elizabeth City, NC

3d

About The Position

Ferrellgas is hiring a Service Technician Apprentice to learn the trade alongside experienced technicians. The apprentice will receive supervised training in safely installing tanks, troubleshooting equipment, handling service calls, and servicing propane equipment. After completing the program, the apprentice may move into a full Service Technician role. Ferrellgas will help the employee obtain required licenses and endorsements at no cost. The position involves customer interaction, local-route work, and training with team members who participate in an after-hours and weekend on-call rotation.

Requirements

• High school diploma or equivalent.
• Willingness to obtain a Class A or B commercial driver's license with hazmat and tanker endorsements if not already obtained.
• Good driving record.
• Proficiency in speaking, writing, and understanding English.
• Must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the United States.
• Must not require employment visa sponsorship now or in the future.
• Employees are required to sign and abide by the reimbursement agreement.

Nice To Haves

• Class A or B commercial driver's license with hazmat and tanker endorsements.

Responsibilities

• Under direct supervision, assist with installing and repairing propane equipment for retail customers and maintaining that equipment.
• Learn to load, secure, transport, deliver, and unload propane to and from specified destinations.
• Assist with vehicle inspections and notify a supervisor about needed equipment, supplies, or routine maintenance.
• Assist with preparing and maintaining records in accordance with regulations and company procedures.
• Operate a truck according to established safety procedures.
• Provide exceptional customer service during daily interactions by sharing service and safety information and answering inquiries.
• Train with team members who participate in after-hours and weekend emergency deliveries or response, as needed.
• Once qualified, drive a Bobtail truck based on business needs and/or on-call rotation requirements.
• Work on propane appliances when needed, under direct supervision.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, accident, and critical illness insurance.
• Company-provided short-term and long-term disability insurance, life insurance, and AD&D.
• 401(k) with company match.
• Employee Stock Ownership Plan (ESOP).
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Paid Time Off (PTO).
• Parental leave.
• Tuition reimbursement.
• Wellness program.
• Employee Assistance Program (EAP).
• Medicare support.
• Referral program.
• Employee discount programs.
• Propane savings.
• May be eligible for commission or incentive pay based on role and plan eligibility.
• Licenses and endorsements needed for the role are supported at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED