Service Technician Apprentice

Ferrellgas•Chillicothe, MO

About The Position

Ferrellgas is seeking a Service Technician Apprentice to learn the trade while working alongside experienced technicians. The apprentice will receive hands-on training in safely installing tanks, troubleshooting equipment, and handling customer service calls. After completing the program, the apprentice will be prepared to move into a full Service Technician role. Ferrellgas will help the apprentice obtain required licenses and endorsements at no cost. The role involves assisting with propane equipment service and delivery, interacting with customers, and following applicable safety procedures and company regulations. The apprentice will train with team members on after-hours and weekend emergency response as needed. Once qualified, the employee may drive a Bobtail truck based on business needs or on-call rotation. The position includes local routes, with drivers home every night.

Requirements

  • High school diploma or equivalent.
  • Willingness to obtain a Commercial Driver’s License (Class A or B) with hazmat and tanker endorsements if not already obtained.
  • Good driving record.
  • Proficiency in speaking, writing, and understanding English.
  • Must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the United States.
  • Must not require sponsorship for an employment visa now or in the future.
  • Employees are required to sign and abide by a reimbursement agreement.

Nice To Haves

  • Commercial Driver’s License (Class A or B) with hazmat and tanker endorsements.

Responsibilities

  • Under direct supervision, assist with installation, repair, and maintenance of propane equipment for retail customers.
  • Develop knowledge and train in loading, securing, transporting, delivering, and unloading propane.
  • Assist with vehicle inspections and notify a supervisor about needed equipment, supplies, or routine maintenance.
  • Assist with preparing and maintaining records in accordance with regulations and company procedures.
  • Operate a truck in accordance with established safety procedures.
  • Provide customer service during daily interactions by sharing service and safety information and answering inquiries.
  • Train with team members working on after-hours and weekend on-call rotations for emergency deliveries or response as needed.
  • Once qualified, drive a Bobtail truck based on business needs or on-call rotation.
  • Work on propane appliances under direct supervision when needed.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, accident, and critical illness insurance
  • Company-provided short-term and long-term disability insurance
  • Life insurance and AD&D
  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • Parental leave
  • Tuition reimbursement
  • Wellness program
  • Employee Assistance Program (EAP)
  • Medicare support
  • Referral program
  • Employee discount programs
  • Propane savings
  • May be eligible for commission or incentive pay based on role and plan eligibility
  • Licenses and endorsements required for the role provided at no cost
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