Service Apprentice Technician

Ken Garff Automotive Group•Salt Lake City, UT

About The Position

Jaguar Land Rover of SLC, a Ken Garff Automotive Dealership, is seeking a Service Apprentice Technician who demonstrates respect, integrity, growth, humility, and teamwork. The role suits someone who values detailed, step-by-step mechanical work, follows through reliably, and takes pride in producing quality work and providing exceptional customer service. The technician will assist experienced mechanics and automotive technicians while developing the skills needed to become a main-line automotive technician. The dealership offers its ProTech reward and recognition program, with performance and tenure recognition, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The program includes Bronze, Silver, Gold, and Platinum levels. Other offerings include paid training and certifications, career growth, paid time off beginning the first week, a 401(k) with company match, insurance coverage, a year-end bonus program, an annual work-boot replacement program, a 1:1 technician-to-PC ratio, and employee discounts.

Requirements

  • One to two years of general maintenance or mechanic experience is desired.
  • General mechanical skills.
  • Excellent manual dexterity, patience, creativity, and attention to detail.
  • Valid driver’s license and a good driving record.
  • High school diploma or equivalent.

Nice To Haves

  • Technical schooling from a mechanic program.
  • ASE certification.
  • Safety and Emissions certification.
  • Previous dealership experience.

Responsibilities

  • Assist mechanics and automotive technicians in diagnosing malfunctions and performing repairs.
  • Communicate with the parts department to obtain needed parts.
  • Save and tag parts when a job is under warranty or when requested by the customer.
  • Assist in examining vehicles to determine whether additional safety or service work is needed.
  • Assist in documenting work performed.
  • Attend factory-sponsored training classes to advance toward becoming a main-line automotive technician.
  • Keep abreast of factory technical bulletins.
  • Keep customers’ cars clean.
  • Keep the shop area neat and clean, and account for all dealership-owned tools.
  • Understand and follow federal, state, and local regulations, including those governing hazardous-waste disposal.
  • Assist in road-testing vehicles to quality-check completed work.
  • Master the Reynolds Dealer Management System for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
  • Maintain accountability for dealership-owned tools and meet the cleanliness standard throughout the workspace and customer vehicles.

Benefits

  • ProTech rewards and recognition for performance and tenure, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts.
  • Paid training and certifications.
  • Career growth opportunities.
  • Paid time off starting the first week.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • AD&D and life insurance.
  • Year-end bonus program for all employees (Garff Giveback).
  • Annual replacement of work boots through the Red Wing boot program.
  • Employee discounts on vehicle purchases, parts, service, and more.
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