Service Technician 2

Weidner Apartment Homes•Seattle, WA
•$26 - $27•Onsite

About The Position

The Service Technician 2 is a maintenance professional responsible for providing timely, quality service to residents and maintaining the community. The role includes work in vacant and occupied apartments, completing apartment turns, resident service requests, maintenance repairs, preventative maintenance, property improvements, and grounds maintenance. The technician handles complex repairs to appliances and building systems and is expected to work efficiently, manage time effectively, and provide professional customer service to residents, associates, and vendors. The position requires use of a company-issued cell phone and specified apps, a personal vehicle for travel between properties during work hours, and participation in the scheduled on-call rotation. The technician may assist other maintenance or service teams as needed and may be assigned to other Weidner properties.

Requirements

  • 3–5 years of maintenance experience.
  • 3–5 years of painting and drywall repair experience.
  • High degree of mechanical aptitude.
  • Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems.
  • Ability to lift and carry up to 80 pounds (36.3 kilograms), climb ladders and multiple flights of stairs, and use an appliance dolly to push or pull up to 200 pounds (90.7 kilograms).
  • Ability to work outdoors in all weather conditions and remain on foot constantly for an entire work shift, if applicable.
  • Ability to work in a fast-paced environment and show motivation to learn and contribute daily.
  • Ability to give clear, professional directions in person, by phone, email, and text.
  • Ability to work overtime as requested and be assigned to other properties as needed.
  • Working knowledge of English; detail-oriented and well organized.
  • Access to a personal vehicle and/or reliable transportation at all times.
  • Valid, unexpired driver’s license, vehicle registration, and vehicle insurance that match the country in which the employee will work.
  • Prompt, regular attendance; compliance with the company dress code and uniform requirements; and a professional appearance.
  • Compliance with company policies and procedures and applicable Fair Housing, local, state/province, and federal laws.

Nice To Haves

  • HVAC, CPO, or EPA certification desired or required as directed by regional leadership.
  • CAMT industry designation desired.
  • Experience with Microsoft Word, Excel, PowerPoint, and Outlook preferred.
  • Yardi and Paycom experience preferred; willingness to learn new software programs.

Responsibilities

  • Prepare vacant apartments for occupancy, including painting, drywall repair, trash removal, and mechanical, plumbing, and electrical repairs.
  • Independently perform repairs on electrical, plumbing, hot water heaters, HVAC systems, appliances, and other building systems.
  • Complete carpentry, drywall, and interior and exterior painting work; determine whether full painting or touch-ups are needed and identify appropriate paint sheen and color.
  • Repair plank, vinyl, and carpet flooring independently.
  • Complete residents’ service requests daily and promptly, with minimal supervision or assistance.
  • Identify and perform assigned preventative maintenance.
  • Clean pools as directed, monitor chemical balance, and maintain logs required by city ordinances when applicable.
  • Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal where applicable.
  • Participate promptly in property improvements and scheduled preventative maintenance tasks.
  • Use the company-issued cell phone and specified apps as part of daily work.
  • Use a personal vehicle to travel between properties as assigned during work hours.
  • Participate in the scheduled on-call rotation.
  • Assist maintenance or service teams as needed.
  • Complete tasks safely and efficiently, follow company policies and procedures and applicable laws, and maintain prompt, regular attendance and a professional appearance.
  • Work cooperatively with a team or independently, communicate professionally, and work overtime or at other properties when requested or assigned.

Benefits

  • Medical, dental, and vision insurance for eligible on-site employees.
  • Employer-paid basic life insurance.
  • Employee Assistance Program with confidential personal, financial, and legal support, including up to three sessions at no cost.
  • 401(k) retirement plan with company match of up to 4% of eligible income.
  • Position-dependent opportunities to earn leasing commissions and/or semi-annual performance-based bonuses tied to community performance.
  • Vacation accrual with no usage waiting period after accrual.
  • Sick time accrual, with eligibility to use accrued time after 60 days of employment.
  • Nine company-designated paid holidays annually.
  • Employee apartment discount at Weidner communities, subject to availability and community guidelines.
  • Company-provided maintenance uniforms.
  • Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
  • Opportunities for professional growth and advancement.
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