Service Technician 2

Weidner Apartment Homes•Oklahoma City, OK

5d•Onsite

About The Position

The Service Technician 2 is a multi-faceted maintenance professional who provides timely, quality service to residents and the community. The role includes preparing vacant apartments and completing repairs in occupied apartments, such as painting, drywall work, and other maintenance requests. The technician performs routine and complex repairs on appliances and building systems, completes daily maintenance tasks, and contributes to preserving the community's asset value and integrity. The position requires effective time management, attention to detail, dependability, teamwork, pride in workmanship, accountability, and strong customer service when interacting with residents, associates, and vendors. The technician must use a company-issued cell phone and specified apps, use a personal vehicle to travel between properties when assigned, participate in scheduled on-call rotations, and assist other maintenance or service teams as needed.

Requirements

3–5 years of maintenance experience.
3–5 years of painting and drywall repair experience.
High degree of mechanical aptitude.
Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems.
Ability to lift and carry up to 80 pounds (36.3 kilograms), climb ladders, and climb multiple flights of stairs at a time.
Ability to use an appliance dolly and push or pull up to 200 pounds (90.7 kilograms).
Ability to work outdoors in all weather conditions.
Ability to remain on one's feet constantly for the entire work shift, if applicable.
Complete tasks safely and efficiently.
Ability to work in a fast-paced environment and strong motivation to learn and contribute daily.
Ability to give professional directions clearly in person, by phone, email, and text.
Follow the company's Mission, Vision, and Values; comply with company policies and procedures and applicable Fair Housing, local, state/province, and federal laws.
Prompt and regular attendance; wear the company dress code or uniform and maintain a professional appearance.
Ability to work effectively and cooperatively on a team and independently.
Ability to work overtime as requested.
Willingness and ability to work at other company properties as needed.
Working knowledge of English; detail-oriented and well-organized.
Agree to a criminal background check and sign an agreement for voluntary drug testing.
Have access to a personal vehicle and/or reliable transportation at all times.
Maintain a valid, unexpired driver's license, vehicle, and vehicle insurance that match the country of employment.

Nice To Haves

HVAC, CPO, or EPA certification, as directed by regional leadership.
CAMT industry designation.
Experience with Microsoft Word, Excel, PowerPoint, and Outlook.
Yardi and Paycom experience.

Responsibilities

Prepare vacant apartments for occupancy, including painting, drywall repair, trash removal, and mechanical, plumbing, and electrical repairs.
Independently perform repairs on electrical and plumbing systems, hot water heaters, HVAC systems, appliances, and other building systems.
Complete detailed carpentry, drywall, and interior and exterior painting work.
Determine whether full painting or touch-up painting is needed and identify the appropriate paint color and sheen.
Repair plank, vinyl, and carpet flooring independently.
Complete residents' service requests promptly each day with minimal supervision or assistance.
Perform repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, and appliances with minimal assistance.
Identify and perform assigned preventive maintenance.
Clean pools as directed, monitor chemical balance, and maintain logs required by city ordinances when applicable.
Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal where applicable.
Participate promptly in property improvement projects and scheduled preventive maintenance tasks.
Use the company-issued cell phone and specified apps as part of daily work.
Use a personal vehicle to travel between properties as assigned during work hours.
Participate in the on-call rotation as scheduled.
Assist maintenance or service teams as needed.

Benefits

Medical, dental, and vision insurance.
Employer-paid basic life insurance.
Employee Assistance Program, including confidential personal, financial, and legal support and up to three sessions at no cost.
401(k) retirement plan with company match of up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
Vacation accrual with no usage waiting period once accrued.
Sick time accrual, with accrued time eligible for use after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at company communities, subject to availability and community guidelines.
Company-provided maintenance uniforms.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Opportunities for professional growth and advancement.