Service Technician 2

Weidner Apartment Homes•Charlotte, NC

5d•Onsite

About The Position

The Service Technician 2 is an experienced maintenance professional who provides timely, high-quality service to residents and the community. The role involves maintaining both vacant and occupied apartments, completing resident service requests, and carrying out preventive maintenance and property improvements. The technician independently handles complex repairs involving appliances and building systems, with a focus on maintaining the community’s asset value and integrity. This position requires effective time management, attention to detail, accountability, teamwork, and professional customer service when interacting with residents, associates, and vendors. The job is full-time at CityPark View in Charlotte, North Carolina, with a Monday–Friday shift. It also requires participation in scheduled on-call rotations, use of a company-issued phone and designated apps, and use of a personal vehicle to travel between assigned properties during work hours.

Requirements

3–5 years of maintenance experience.
3–5 years of painting and drywall repair experience.
High degree of mechanical aptitude.
Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems.
Ability to lift and carry up to 80 pounds (36.3 kilograms), climb ladders, and climb multiple flights of stairs.
Ability to use an appliance dolly and push or pull up to 200 pounds (90.7 kilograms).
Ability to work outdoors in all weather conditions.
Ability to remain on one’s feet throughout the entire work shift, where applicable.
Ability to communicate professional directions clearly in person, by phone, email, and text.
Working knowledge of English; detail-oriented and well-organized.
Ability to work in a fast-paced environment and motivation to learn and contribute daily.
Ability to work effectively and cooperatively in a team environment and/or independently.
Willingness and ability to learn new software programs.
Willingness and ability to work overtime as requested and be assigned to other Weidner properties as needed.
Must agree to a criminal background check and sign an agreement for voluntary drug testing.
Must have access to a personal vehicle and/or reliable transportation at all times.
Driver’s license, vehicle, and vehicle insurance must be valid, unexpired, and match the country in which the associate will work.

Nice To Haves

HVAC, CPO, or EPA certification, as desired or required by regional leadership.
CAMT industry designation.
Experience with Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with Yardi and Paycom.

Responsibilities

Prepare vacant apartments for occupancy, including painting, drywall repair, trash removal, and mechanical, plumbing, and electrical repairs.
Independently repair electrical, plumbing, hot water heater, HVAC, appliance, boiler, and other building systems.
Complete carpentry, drywall, and interior and exterior painting work.
Determine whether full painting or touch-up painting is needed and identify the correct paint sheen and color.
Independently repair plank, vinyl, and carpet flooring.
Complete residents’ service requests daily and promptly, with minimal supervision or assistance.
Identify and perform assigned preventive maintenance.
Clean pools as directed, monitor chemical balance, and maintain logs required by city ordinances where applicable.
Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal where applicable.
Participate promptly in property improvements and scheduled preventive maintenance tasks.
Use the Weidner-issued cell phone and specified apps as part of daily work.
Use a personal vehicle to travel between properties as assigned during work hours.
Participate in the on-call rotation as scheduled.
Assist other maintenance or service teams as needed.
Complete tasks safely and efficiently and comply with company policies, procedures, and applicable housing and other laws.
Maintain prompt, regular attendance and comply with the company dress code and uniform requirements.
Work cooperatively with a team and independently, and work overtime or at other Weidner properties as needed.

Benefits

Medical, dental, and vision insurance for eligible on-site employees.
Employer-paid basic life insurance.
Employee Assistance Program with confidential personal, financial, and legal support, including up to three sessions at no cost.
401(k) retirement plan with company matching of up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
Vacation accrual, with no usage waiting period after accrual.
Sick time accrual, with eligibility to use accrued time after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at Weidner communities, subject to availability and community guidelines.
Company-provided maintenance uniforms.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Professional growth and advancement opportunities.