About The Position

The Service Tech Trainee is an entry-level position that provides training to advance into a technician career. The company trains and certifies trainees to perform routine maintenance and troubleshooting on customer equipment. Required training sessions may take place outside the employee’s home area; the company pays for training, lodging, and meals. Hours may vary, but employees work at least 40 hours per week, with overtime available. Most service calls are completed during the day shift. After training, employees join an on-call rotation. The role involves completing petroleum service calls at locations such as retail gas stations, commercial sites, hospitals, travel stops, and government facilities. Work includes troubleshooting, repairing, installing, programming, and testing petroleum equipment and point-of-sale systems, along with scheduled repairs and preventive maintenance for fueling systems. The position requires daily local travel and outdoor work in all types of weather.

Requirements

  • High school diploma or GED.
  • Valid state-issued driver’s license and good driving record.
  • Ability to work outdoors in all types of weather.
  • Must pass a drug screen and background check.
  • Ability to lift 50–75 pounds.
  • Ability to travel locally each day.
  • Attend training sessions, which may be outside the employee’s home area.
  • Work at least 40 hours per week; hours may vary, and overtime is available.
  • Join an on-call rotation after training.

Responsibilities

  • Complete petroleum service calls for customers at retail gas stations, commercial locations, hospitals, travel stops, and government facilities.
  • Complete service call paperwork after each call.
  • Communicate with the service dispatcher and manager.
  • Explain technical issues to customers in non-technical terms.
  • Troubleshoot and repair gasoline dispensing units, including Gilbarco, Dresser Wayne, Gasboy, and Bennett equipment.
  • Troubleshoot and repair point-of-sale systems, including VeriFone, Gilbarco, and NCR systems.
  • Install, program, and test new petroleum equipment.
  • Perform scheduled repairs and preventive maintenance on fueling systems.
  • Analyze electrical and mechanical problems and make repairs as required.

Benefits

  • Company-paid training, lodging, and meals for training sessions.
  • Paid holidays.
  • Paid vacation and sick time, with up to four weeks of vacation based on tenure.
  • 401(k) match.
  • Health, dental, and vision insurance, as well as supplemental coverage options.
  • Company-paid life insurance.
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