Service Tech 1

Rite-Hite•Knoxville, TN

About The Position

At Arbon Equipment, a Rite-Hite Company, Service Technicians install, maintain, and repair loading dock equipment and industrial doors at customer facilities. They also serve as technical resources for customers and the sales force. The role works independently or in small teams in a field service environment and is a primary point of contact for customers.

Requirements

  • Experience welding and working with mechanical, hydraulic, and electrical systems.
  • Ability to work independently in a field environment.
  • Good customer service skills.
  • Ability to work outdoors and at heights, and lift up to 100 pounds.
  • A clean driving record and successful pre-employment drug test are required because the role requires driving a company vehicle.
  • A DOT physical is required.

Nice To Haves

  • Prior experience repairing or installing industrial equipment.

Responsibilities

  • Install, maintain, and repair loading dock equipment and industrial doors at customer facilities.
  • Act as a technical resource for customers and the sales force.
  • Work independently or in small teams in a field service environment.
  • Serve as a primary customer contact.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and disability insurance.
  • Well-being program with an opportunity to receive an extra day off.
  • 401(k) retirement savings program with company match.
  • Profit sharing.
  • Paid holidays, vacation time, and personal/sick days each year.
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