Service Tech 1

Rite-Hite•Knoxville, TN
•Onsite

About The Position

Rite-Hite Service Technicians install, maintain, and repair loading dock equipment and industrial doors at customer facilities. They also serve as technical resources for customers and the sales force. The role is performed independently or in small teams in a field service environment, with the technician serving as a primary customer contact.

Requirements

  • Experience welding and working with mechanical, hydraulic, and electrical systems.
  • Ability to work independently in a field environment.
  • Good customer service skills.
  • Ability to work outdoors and at heights.
  • Ability to lift up to 100 pounds.
  • A clean driving record and a pre-employment drug test are required because the role involves driving a company vehicle.
  • A DOT physical is required.

Nice To Haves

  • Prior experience repairing or installing industrial equipment.

Responsibilities

  • Install loading dock equipment and industrial doors at customer facilities.
  • Maintain loading dock equipment and industrial doors.
  • Repair loading dock equipment and industrial doors.
  • Provide technical support to customers and the sales force.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and disability insurance.
  • Well-being program with an opportunity to receive an extra day off.
  • 401(k) retirement savings program with company match.
  • Profit sharing.
  • Paid holidays.
  • Vacation time.
  • Personal and sick days each year.
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