Field Service Tech 1

Culligan by Consolidated Water Group, LLC.•West Palm Beach, FL

About The Position

Culligan (Consolidated Water Group) is seeking a field service technician to install, service, and repair Culligan products, including water softeners, drinking water systems, and solutions for problem water. The technician performs repairs, upgrades, maintenance, and installations of Culligan equipment in customers’ homes, with the goal of providing excellent service and exceeding customer expectations. The role suits a dependable, organized person with strong interpersonal and communication skills. Mechanical service experience is helpful, and training may be provided to the right person. The position offers competitive wages, a commission plan, and a benefits package. The work schedule is Monday through Friday during normal business hours. The role involves field service, customer interaction, equipment installation and repair, paperwork and payment collection, vehicle and tool upkeep, and some general warehouse or facility duties.

Requirements

High school diploma or GED.
At least two years of related technical experience.
Experience installing, maintaining, and repairing residential products, such as cable or internet systems, HVAC, plumbing, flooring, or windows and doors.
Wear required safety equipment; many tasks require physical exertion.
Ability to lift or move equipment weighing 50–80 pounds.
Ability to kneel and bend for extended periods.
Knowledge of basic vehicle maintenance.
Valid driver's license and ability to drive for extended periods of 2–3 hours.
Ability to navigate throughout the local area.
Ability to perform basic shop repairs, including installation, start-up, and troubleshooting, and to conduct water testing.
Excellent written and verbal communication skills.

Nice To Haves

Mechanical service experience.
TCEQ certification or plumbing experience.

Responsibilities

Diagnose and analyze equipment issues, and troubleshoot and complete repairs in a timely and efficient manner.
Install, upgrade, remove, and maintain equipment.
Complete scheduled service orders each day.
Complete task-related paperwork accurately and on time, including collecting payment.
Assist other employees with product and equipment delivery and installation.
Maintain company vehicles, tools, and equipment.
Communicate positively with customers and maintain positive public relations for the company.
Operate a company vehicle safely and in compliance with state and federal DOT laws.
Identify additional services that may be needed and present available options to consumers.
Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
Follow safety rules and regulations and Culligan policies.
Complete general warehouse and facility duties and other assigned responsibilities.