Field Service Tech 1

Culligan•West Palm Beach, FL

About The Position

Culligan (Consolidated Water Group) is seeking a field service technician to install, service, and repair Culligan products, including water softeners, drinking water systems, and solutions for problem water. The technician performs repairs, upgrades, maintenance, and installations of equipment in customers’ homes, with the goal of providing excellent service and exceeding customer expectations. The role requires dependability, organization, and strong interpersonal and communication skills. Mechanical service experience is helpful, but training is available for the right person. The position is scheduled Monday through Friday during normal business hours. Culligan offers competitive wages, a commission plan, and a comprehensive benefits package.

Requirements

High school diploma or GED.
Minimum two years of related technical experience.
Experience installing, maintaining, and repairing residential products, such as cable or internet equipment, HVAC, plumbing, flooring, or windows and doors.
Wear required safety equipment; most tasks involve some physical exertion.
Ability to lift or move equipment weighing 50–80 pounds.
Ability to kneel and bend for extended periods.
Knowledge of basic vehicle maintenance.
Valid driver's license and ability to drive for extended periods of 2–3 hours.
Ability to navigate throughout the local area.
Ability to perform basic shop repairs, including installation, start-up, and troubleshooting, and to conduct water testing.
Excellent written and verbal communication skills.

Nice To Haves

Mechanical service experience.
TCEQ certification.
Plumbing experience.

Responsibilities

Diagnose equipment issues and troubleshoot and repair equipment in a timely and efficient manner.
Install, upgrade, remove, and maintain equipment.
Complete scheduled service orders daily.
Complete task-related paperwork accurately and promptly, including collecting payment.
Assist other employees with product and equipment delivery and installation.
Maintain company vehicles, tools, and equipment.
Communicate positively with customers and support positive public relations for the company.
Operate a company vehicle safely and in compliance with state and federal DOT laws.
Identify additional services that may be required and present available options to consumers.
Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
Follow safety rules, regulations, and Culligan policies.
Perform general warehouse and facility duties and other assigned responsibilities.