Service Team Member - 5408
About The Position
The Service Team Member ensures “Best in Class” customer service from start to finish. The role includes helping prepare food, keeping the restaurant clean, greeting and assisting customers, processing orders efficiently, suggestive selling, and handling payments and cash transactions accurately and professionally. Team members work collaboratively with restaurant colleagues and management to achieve operational goals, maintain a positive work environment, and uphold company standards. Food preparation must follow company recipes and procedures and may include assembling menu items, shredding chicken, preparing salsa or dressing, and packing condiments. The position offers full-time or part-time hours; benefits eligibility depends on average hours worked per week over a 12-month period.
Requirements
- Previous experience in customer service or food service is preferred but not required.
Nice To Haves
- Previous experience in customer service or food service.
Responsibilities
- Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
- Greet and assist customers with their orders in a friendly and helpful manner.
- Strive to meet or exceed customer expectations and satisfaction.
- Assist in preparing food items in compliance with company recipes and procedures, including assembling menu items, shredding chicken, preparing salsa or dressing, and packing condiments.
- Process and assemble customer orders efficiently, accurately, and in a timely manner.
- Use suggestive selling to improve the customer experience and increase sales.
- Maintain cleanliness.
- Handle payment and cash transactions accurately and professionally.
Benefits
- Competitive pay
- No overnight hours
- Employee discount on food
- Career growth potential and promotion from within
- Flexible scheduling with full-time or part-time hours
- Medical, dental, and vision insurance
- Paid sick time
- Employee Assistance Program
- Flexible spending accounts
- Legal insurance
- Pet insurance
- 401(k) plan with match and immediate vesting (must be at least 21 to participate)
- Discounts on theme parks, movie tickets, sports events, hotels, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
