Service Supervisor

KONE • Birmingham, AL

1d • $105,100 - $144,540

About The Position

The Service Supervisor manages local service operations for a KONE territory in Birmingham, Alabama, driving service business operations in collaboration with customers and peers. The role promotes a positive culture focused on safety and quality goals to achieve customer satisfaction and profitable business results. The supervisor manages schedules and team performance, supports learning opportunities for the team, and collaborates across the organization. The role calls for an appetite to learn a new field and leverage new technologies.

Requirements

• At least 2 years of relevant maintenance expertise.
• Supervisory experience; experience leading a union-represented workforce is ideal.
• An associate degree in a related field or additional years of experience.

Nice To Haves

• Experience supervising a union-represented workforce.

Responsibilities

• Drive service business operations for the assigned territory.
• Collaborate with customers and peers.
• Promote a positive culture focused on safety and quality goals.
• Work toward customer satisfaction and profitable business results.
• Manage schedules and the team’s overall performance.
• Provide learning opportunities for the team.
• Implement and monitor safety guidelines.

Benefits

• Competitive salary.
• Flexible work schedule.
• Opportunities to learn and grow.
• Matching 401(k).
• Comprehensive health and wellness plans for the entire family.
• Paid holidays and paid time off.
• KONE Annual Bonus plan with a 15% target incentive based on achievement of company and individual goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree