Service Supervisor - Canvas on Blake

Greystar Management Services•Denver, CO

1d•$34 - $38•Onsite

About The Position

The Service Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position handles resident service requests and routine maintenance, prepares vacant apartments for leasing and move-ins, coordinates vendors, and checks work quality. It also maintains supplies and equipment, supports budgeting and expense control, conducts safety meetings, and provides responsive customer service to residents and team members.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by State law; safely use and maintain hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems.
Certifications required by applicable State and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders from resident requests and perform routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including inspections, work lists, vendor scheduling, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop cleanliness and appearance standards for grounds, amenities, exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractors’ and vendors’ work, materials, and services for compliance with quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials, and coordinate supply and tool orders with the Community Manager while meeting budget guidelines.
Complete monthly preventative maintenance procedures.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, maintain current and accessible MSDS sheets, and stay informed about OSHA and other safety requirements to support community compliance.
Provide respectful and responsive customer service, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.