Service Supervisor

Albertsons

12d

About The Position

The Service Supervisor helps manage service counter functions and front-end operations. The role focuses on welcoming and assisting guests, ensuring proper checking and bagging techniques, maintaining front-end flow, and supporting guest and team member safety. During peak periods, the supervisor works on the front end and fills in where needed to help guests receive prompt service. The position also helps maintain cleanliness and appearance throughout the front end and performs other duties as requested or required by management.

Requirements

• Must be 18 years of age or older.
• Must maintain Certified Food Safety Manager certification.
• Must be able to perform physical aspects of the job, including bending, squatting, lifting, climbing, and walking.
• Must be able to lift up to 50 lbs. and stand for long periods of time, up to 6 hours.
• Ability to function as a team member and get along with others.

Nice To Haves

• High school diploma preferred.

Responsibilities

• Acknowledge, greet, and engage guests who enter the assigned area or department.
• Assist in managing all Service Counter functions.
• Supervise and ensure proper checking and bagging techniques are used.
• Ensure guests are taken care of when they enter and leave the premises.
• Help with Service Counter services, including Money Gram, utility payments, money orders, and Select A Seat.
• During peak business times, work on the front end and fill in where needed to ensure guests are served quickly.
• Help manage the front-end flowchart so team members take breaks at appropriate times and are sent home on time.
• Ensure front-end team members remain busy.
• Assist with cleanliness and appearance of the entire front end, including check stands, floors, the exterior front of the store, and parking lot.
• Assist with overall guest and team member safety.
• Perform other duties as requested or required by management.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Leaders invested in training, career growth, and development.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed