Service Supervisor

Cintas • Marianna, FL

8d

About The Position

Cintas is seeking a Service Supervisor to work with the customer-facing service team both on route and in-house. This middle-management role has direct supervisory and leadership accountability. The supervisor oversees service operations, including customer service, sales, and the pickup and delivery of products. The position also oversees customer relationships, contract renewals, internal sales, route efficiency, and driver compliance. The supervisor drives a company-owned vehicle to and from customer sites and assists the service team with lifting, carrying, and walking in and out of customer accounts.

Requirements

• High school diploma or GED.
• Meet Department of Transportation (DOT) or applicable provincial requirements for driving a regulated vehicle weighing more than 10,000 pounds.
• Have an active driver's license before the first day of employment.
• Be at least 21 years of age before the first day of employment.
• Obtain DOT medical certification before the first day of employment.
• Provide documentation regarding previous employment before the first day of employment.

Nice To Haves

• Bachelor's degree.
• Experience working in a sales-related role.
• Customer service experience, preferably in an industrial or service industry.
• Training or instructor experience.

Responsibilities

• Supervise the service team in providing customer service, sales, and pickup and delivery of products to customers.
• Hire, train, develop, and evaluate service team members to ensure high customer service and product quality efficiently.
• Drive a company-owned vehicle to and from customer sites.
• Assist the service team with lifting, carrying, and walking in and out of customer accounts.
• Maintain excellent customer relationships.
• Handle renewals of customer contracts.
• Increase internal sales.
• Maintain an efficient route structure and driver compliance.

Benefits

• Medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one plan offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED