Service Supervisor - Avana River Park

Greystar Management Services•Fort Worth, TX

4d•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role completes service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, monitors supplies and equipment, documents work, and supports upkeep of the property. It also includes safety compliance, occasional inspection of contractor work, and routine property inspections. The position may require travel to other properties or training and must accommodate a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Requirements

EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
Certifications required by state and local jurisdictions apply to all Service Technicians.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Travel may be required to assist other properties, attend training classes, business meetings, or meet other position needs.

Responsibilities

Complete resident work orders and preventive maintenance by diagnosing issues and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Track materials and supplies used, return unused items to their designated locations, and notify the maintenance supervisor when reordering is needed.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities through trash removal, pressure-washing, general cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required OSHA and other safety training, and report accidents and incidents promptly and accurately.
Periodically inspect contractor, vendor, and other service-provider work to verify that quality, materials, services, scope, and specifications meet requirements.
Assist with routine and periodic property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.