Maintenance Supervisor- Avana West Park

Greystar • Burnsville, MN

3d • $38 - $40 • Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet Greystar’s standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, manages apartment make-ready work, and establishes standards for the appearance of community spaces. It also oversees the work of service team members and contractors, maintains parts and materials inventory, completes preventive maintenance, assists with repair and capital project budgets, and supports expense-control and safety programs. The position requires responsive customer service and may involve local routine travel. Employees must be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Requirements

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or a related trade.
• Provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
• Ability to apply logical thinking to define and correct problems.
• Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm when resolving customer problems.
• Ability to read, write, and communicate effectively while representing company management in a support capacity, serving as a first point of contact, and answering questions about department operating policies.
• Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and develop information for a manager’s use.
• Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
• EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
• All certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on the property, if applicable.
• Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Nice To Haves

• Property management system experience.

Responsibilities

• Respond to and complete work orders from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
• Oversee and complete the apartment make-ready process, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
• Develop cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
• Periodically inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
• Inspect contractors’, vendors’, and other service providers’ work to verify that work, materials, and services meet required quality standards, scope, and specifications.
• Maintain an adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
• Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
• Assist the Community Manager with budgets for regular repair and maintenance and capital projects.
• Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
• Conduct scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay up to date on OSHA and other safety laws and requirements.
• Provide courteous, responsive customer service to residents and others; answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic medical coverage for employee-only coverage.
• Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; a birthday off after one year of service; and additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED