Service Supervisor - Avana River Park

Greystar•Fort Worth, TX

5d•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of the buildings, grounds, amenities, and common areas of the property meet Greystar’s standards for cleanliness, appearance, safety, and overall functionality. The role completes resident-requested work orders and preventative maintenance, prepares vacant apartments for leasing and move-in, manages maintenance materials and documentation, and helps maintain grounds and common areas. It also supports expense control, safety compliance, property inspections, and quality checks of contractor work. The position may require travel to other properties or training and business meetings, and a flexible schedule that includes taking call during evenings, weekends, and holidays. Greystar is a global real estate platform operating in more than 260 markets. Full-time employees are offered a range of benefits, including insurance coverage, paid time off, retirement matching, parental leave, and other programs. Eligibility for some benefits and additional compensation depends on role, service, and other conditions.

Requirements

All certifications required by applicable state and local jurisdictions.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

EPA Type I and II or Universal certification for refrigerant recycling (applies to Certified Service Technicians).
A valid driver’s license to operate a golf cart on the property, depending on property size and if applicable.

Responsibilities

Complete work orders from resident service requests and perform preventative maintenance by diagnosing issues and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-in by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused materials and equipment, and notify the maintenance supervisor of re-ordering needs.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.