Maintenance Supervisor- Avana West Park

Greystar Management Services•Burnsville, MN

1d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, prepares vacant apartments for leasing and move-ins, establishes appearance and cleanliness standards, inspects work performed by team members and contractors, and maintains supplies and equipment within budget guidelines. The position also supports budgeting, preventative maintenance, safety compliance, and responsive customer service. The hourly pay range is $38.00–$40.00. The role may be eligible for bonus programs. Benefits described include medical, dental, vision, disability and life insurance; paid time off; onsite housing discounts subject to availability; paid sabbatical; 401(k) with company match; paid parental leave; fertility benefit reimbursement; employee assistance; and additional insurance and legal plans. Benefits are offered to full-time employees.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; have knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and to remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs for maintaining records and providing information for management.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
Must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience is preferred.
EPA Type I and II or Universal certification is required if the position requires work on a sealed HVAC system, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Local routine travel may be required for business meetings, training, or other duties.

Responsibilities

Complete work orders arising from resident requests and routine community upkeep by diagnosing problems and making repairs according to established policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, punch lists, vendor scheduling, supply procurement, maintenance tasks, and final inspections.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and service providers’ work, materials, and services for conformance with quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety requirements to maintain community compliance.
Provide respectful and responsive customer service, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.