Maintenance Supervisor - Avana Sunnyvale

Greystar•Sunnyvale, CA

3d•$36 - $40•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. This role is at a stabilized, garden-style property with 192 units. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with rotating on-call coverage. The position is eligible for incentive-based bonuses. The supervisor performs and oversees maintenance work orders, apartment make-readies, preventive maintenance, vendor work, inventory, budgets, and safety compliance. The role also establishes standards for the condition and appearance of the property and supports residents and team members with responsive, respectful service. Evening, weekend, and holiday on-call work may be required.

Requirements

At least 3 years of multifamily maintenance experience; the posting lists 3–5 years of experience.
Strong technical skills in HVAC, plumbing, electrical work, appliance repair, and general maintenance.
EPA certification is mandatory; Type I and II or Universal certification is required when working on sealed HVAC systems involving system-pressure testing or refrigerants.
High school diploma, GED, or related experience and training.
Experience in property management maintenance, building maintenance, or a related trade.
Knowledge and safe use of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices; employees must provide their own hand tools unless prohibited by state law.
Ability to apply logical thinking to identify and correct problems.
Customer-service and interpersonal communication skills for interacting effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic involving numbers, decimals, and fractions for financial, administrative, and legal documents.
Any certifications required by state and local jurisdictions.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Supervisory experience.
CPO certification.
Yardi experience.
Strong organizational skills.
A valid driver’s license; required to operate a golf cart on the property if applicable.
Property management system experience.

Responsibilities

Diagnose and complete resident-requested work orders and routine community maintenance in accordance with company policies, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including inspections, punch lists, vendor scheduling, supply procurement, repairs, and inspection of completed work.
Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and service-provider work to ensure it meets quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs through efficient repairs and careful use of materials, supplies, tools, and equipment.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide responsive customer service to residents and team members, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.
Lead maintenance teams and manage work orders, preventive maintenance, vendors, budgets, and safety compliance.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Position may be eligible for incentive-based or other bonus programs.