New PSA Service Sales Representative

Johnson Controls • Honolulu, HI

2d • $64,400 - $100,000

About The Position

Johnson Controls is seeking a Service Sales Representative to promote and sell planned service agreements for commercial building systems. The role helps customers protect and maintain critical systems while building long-term relationships and contributing to service growth across fire alarm, suppression, sprinkler, security, sound, communication, and inspection solutions.

The representative develops sales opportunities by prospecting, qualifying buyers, following up on leads, assessing customer needs, and creating proposals aligned with customer priorities and Johnson Controls offerings. The role includes conducting building surveys to inform estimates, closing sales against plan objectives, maintaining a healthy proposal backlog, and keeping accurate sales records and reports. The representative also works with service colleagues to identify opportunities for service and equipment or device upgrades.

The position emphasizes professional customer communication, accountability, safety, integrity, continuous improvement, and collaboration with service colleagues and the broader team.

Requirements

• Degree or equivalent work experience (5 years).
• Minimum 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.

Nice To Haves

• Bachelor’s degree in a technical or business discipline.
• Industry or related industry experience.
• Salesforce proficiency.

Responsibilities

• Promote and sell service agreements for commercial building systems and related services.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Follow up on leads and use marketing strategies to develop new opportunities.
• Assess customer needs and develop a sales strategy aligned with their priorities and Johnson Controls offerings.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain complete and accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports and related documentation in a timely and accurate manner.
• Develop strong customer relationships that support long-term retention and service alignment.
• Partner with the service team to identify leads for service and equipment or device upgrades.
• Prospect consistently, follow up promptly, and communicate professionally and clearly.
• Use customer feedback, competitive insight, and market conditions to improve the sales approach.
• Collaborate with service colleagues, share leads, and support broader customer and business goals.

Benefits

• Competitive salary with a hiring range of $64,400-$100,000, determined by education, experience, knowledge, skills, abilities, internal equity, and market data.
• Competitive Sales Incentive Plan based on volume and margin on a project, quarterly, and annual basis.
• 15 days of vacation in the first year, plus paid holidays and sick time.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through the Zero Harm policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed