New PSA Service Sales Representative

Johnson Controls • Anchorage, AK

17h • $55,200 - $83,000

About The Position

Johnson Controls is seeking a Service Sales Representative to promote and sell planned service agreements for commercial building systems. The role focuses on growing planned service agreements within the National Accounts vertical across a multi-market territory that includes Seattle, Spokane, and Alaska. The representative will develop opportunities within national and multi-site organizations, build relationships with local decision makers, identify recurring revenue opportunities, and expand Johnson Controls' presence in customer portfolios. The role partners with local service teams and stakeholders to support customer retention, operational excellence, and revenue growth.

The position involves regular territory travel, including overnight stays and periodic trips to Alaska. Expected travel is approximately 30–50%, depending on business needs and market opportunities. A company-issued Travel & Expense card supports required business travel, and approved travel expenses are covered under company policy.

Requirements

• Degree or equivalent work experience (5 years).
• Minimum 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.
• Valid driver's license with an acceptable driving record.
• Ability and willingness to travel throughout Seattle, Spokane, and Alaska, including overnight travel as needed.

Nice To Haves

• Bachelor's degree in a technical or business discipline.
• Industry or related industry experience.
• Salesforce proficiency.
• Experience working with multi-location customers, property management firms, retail portfolios, healthcare systems, logistics providers, manufacturing organizations, or other complex commercial customer environments.
• Experience managing a geographically diverse territory.

Responsibilities

• Promote and sell service agreements for commercial building systems and related services.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Prospect and develop opportunities within National Account and multi-site customer organizations across the assigned territory.
• Identify and engage facility managers, property managers, operations leaders, and other site-level decision makers.
• Follow up on leads and use market intelligence to identify opportunities in National Account and multi-location customer portfolios.
• Assess customer needs and develop sales strategies aligned with customer priorities and Johnson Controls offerings.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Identify opportunities for inspections, repairs, deficiency corrections, recurring services, and system upgrades.
• Manage a territory encompassing Seattle, Spokane, and Alaska, maintaining an opportunity pipeline and proposal backlog.
• Maintain complete and accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports and related documentation in a timely and accurate manner.
• Develop customer relationships that support long-term retention and service alignment.
• Partner with service teams and account stakeholders to identify opportunities for service expansion, repairs, inspections, and device upgrades.
• Expand Johnson Controls' presence within customer portfolios and multi-site organizations.
• Build trusted relationships through proactive prospecting, consistent follow-up, and professional communication.
• Develop an understanding of customer organizations and site-level operational needs to identify recurring service opportunities.
• Develop and execute a territory coverage strategy across Seattle, Spokane, and Alaska.
• Travel throughout the territory to meet customers, prospect, conduct site surveys, and support sales growth.
• Manage the pipeline and backlog, and keep records, reports, and correspondence current.
• Use customer feedback, competitive insight, and market conditions to improve the sales approach.
• Collaborate with service colleagues, operations teams, and support partners to deliver customer experiences and identify growth opportunities.
• Identify recurring revenue opportunities within existing and prospective National Account customer locations.

Benefits

• Competitive salary with a hiring range of $55,200–$83,000.
• Competitive Sales Incentive Plan based on project volume and margin, quarterly and annually.
• 15 days of vacation in the first year, plus paid holidays and sick time.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Company-issued Travel & Expense card for approved business travel.
• Encouraging and collaborative team environment.
• Dedication to safety through the Zero Harm policy.
• Approved business travel expenses, including airfare, lodging, ground transportation, and business meals, are covered in accordance with company travel and expense policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed