PSA/Unit Service Coordinator

OhioHealth•Circleville, OH

About The Position

Assist licensed clinicians in providing direct and indirect patient care on the assigned unit in the Emergency Department. The role combines unit reception and clerical coordination with patient support and delegated basic nursing tasks. It requires a focus on safety, quality, and efficiency as part of a High Reliability Organization. The job profile is an overview, not an exhaustive list, and duties may change or include other duties requested by a supervisor.

Requirements

High school diploma or GED, except that 16- and 17-year-olds without a diploma or GED may be considered with a valid work permit; 18-year-olds enrolled in high school do not need a diploma, GED, or work permit to be considered.

Responsibilities

Serve as unit receptionist and assist visitors and staff with information needs.
Enter physician orders and patient information into hospital systems; promptly process STAT and NOW orders and notify the Registered Nurse.
Record patient transfers and discharges, process patient charges, maintain medical records, and prepare discharge charts.
Maintain clerical supplies, equipment, and patient-care chart forms for the unit.
Perform or assist with activities of daily living, including bathing, grooming, eating, and walking.
Maintain cleanliness and safety of patient rooms, the unit, and equipment; assist patients, visitors, and nursing personnel, and provide patient-care support to other departments as needed.
Build respectful and compassionate relationships with patients and families to support a positive patient experience; may serve as a patient safety champion.
May assist with telemetry monitoring, recognize life-threatening arrhythmias, and immediately communicate them to a licensed clinician; may transport patients and run errands for patient care.
Perform tasks delegated by the Registered Nurse that meet the stated limits for safe delegation, including basic nursing care such as waived testing, specimen collection, nasogastric tube care, 12-lead EKGs, and simple clean non-sterile dressing changes.
Collect and document data such as height, weight, vital signs, and intake and output; use handheld wireless devices for measurements and documentation, including point-of-care testing.
Report patient observations and concerns to the Registered Nurse.
May use wireless technology to coordinate healthcare activities such as scheduling, flowchart documentation, and nutrition service ordering; may serve as an information-technology super user or preceptor for new nursing assistants.
Maintain patient-care supplies and equipment, and secure and handle appropriate supplies, medications, and laboratory specimens transported to, from, or within the unit.
Perform other duties as requested by the supervisor.