Service Sales Rep

ASSA ABLOY • Denver, CO

10d

About The Position

The Service Sales Representative will support the growth of ASSA ABLOY Entrance Systems’ local service business and contribute to a portion of the local Key Accounts business. The role interfaces with customers, field technicians, other departments, and management, with a strong focus on customer service. The representative develops new account opportunities, maintains relationships with existing customers in the territory, and communicates with customers about work schedules and expectations.

Requirements

• 2–3 years of experience in a business development or sales environment.
• Strong organization and time-management skills.
• Ability to work well in a team environment.
• Self-motivated, with problem-solving ability and the capacity to manage multiple projects.
• Professional appearance and positive attitude.
• Ability to remain composed under pressure.
• Accuracy and attention to detail.
• Strong analytical skills.
• Ability to take direction well.
• Excellent verbal communication, negotiation, follow-up, and customer communication skills.
• High-energy, results-oriented approach.
• Reliable and disciplined.
• Working knowledge of Microsoft Office products.
• Familiarity with CRM systems.

Nice To Haves

• Marketing or business degree preferred.

Responsibilities

• Meet monthly and quarterly service sales quotas.
• Meet monthly and quarterly service quoting quotas.
• Understand and use the company’s quoting and CRM processes and systems.
• Submit forecasts and reports in a timely and legible manner.
• Continually visit local end users in person.
• Maintain relationships with major customers and develop relationships with new prospects.
• Provide customers with requested service reports.
• Understand AAADM Certification and the functions and use of door hardware and electric door hardware.
• Participate in customer complaints and the resolution process.
• Understand competitors’ pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Understand the local District workflow with Dispatch and the Administrative Assistant.
• Perform other related duties as required or assigned.

Benefits

• Health, dental, and vision plans.
• 401(k) with company matching.
• Short- and long-term disability insurance, life insurance, and accidental insurance.
• 15 PTO days and 11 paid holidays.
• Flexible scheduling.
• Structured onboarding and ongoing training, including online courses.
• Length of Service awards.
• Career paths, regular performance reviews, and opportunities for promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed