Service Sales Executive

John W. Danforth Company • Town of Tonawanda, NY

2d • $60,000 - $70,000

About The Position

As a Service Sales Executive at John W. Danforth Company, you will help grow the service business by identifying customer needs and developing solutions that build long-term partnerships. The role focuses on generating new service contract opportunities, expanding relationships within an assigned market, and promoting HVACR and plumbing maintenance services. You will assess customer needs, develop and present service proposals, grow service contracts within your territory, and cultivate professional customer relationships.

Requirements

• Strong communication, presentation, relationship-building, and customer service skills.
• Ability to identify customer needs and develop practical, value-driven solutions.
• Self-motivated and goal-oriented, with the ability to work independently and collaboratively.
• Ability to support profitable growth through sustainable sales initiatives.
• Ability to perform building surveys and comply with site safety protocols.
• High level of integrity, enthusiasm, and professionalism.

Nice To Haves

• Sales or business development experience, ideally within HVACR, plumbing, mechanical services, or a related industry.
• Bachelor's degree (BS or BA).

Responsibilities

• Make regular sales calls, track sales activity, and maintain accurate customer relationship management (CRM) data.
• Assess customer needs, develop service solutions, prepare estimates, and present proposals to customers.
• Drive growth of the service contract business within the assigned territory.
• Convert construction and warranty customers into long-term service contract clients.
• Monitor market and competitor activity, including service offerings and pricing, to support account strategies.
• Collaborate with Marketing to increase customer awareness of Danforth service offerings.
• Perform building surveys while complying with customer and company site safety requirements.
• Represent Danforth professionally and positively while building strong customer relationships.

Benefits

• Competitive salary and benefits package.
• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life insurance and disability coverage.
• 401(k) Savings Plan.
• Employee assistance program.
• Commission eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed