Service Executive

Hermanson Company•Kent, WA

1d•$70,000 - $85,000•Hybrid

About The Position

Hermanson Company is hiring a Service Executive to develop customer relationships and sell mechanical building services. The role involves researching the marketplace, identifying prospective customers and decision-makers, building rapport, uncovering customer needs, estimating work, presenting tailored solutions, and following up with customers. After closing a sale and transitioning the account to dedicated Service Advisors, the Service Executive focuses on generating new leads and developing additional customer partnerships. This is a hybrid position. After an in-office training period, the employee will work three days per week in Hermanson’s Kent, Washington office and two days remotely, at the manager’s discretion. The listed salary range is $70,000 to $85,000, with compensation potentially varying based on job-related knowledge, skills, and experience. The position is not eligible for employment visa sponsorship.

Requirements

High school education or GED.
Two years of account management or sales experience in the building services industry, such as HVAC, vertical transportation, building security, restoration, or janitorial services.
A proven track record of exceeding sales quotas.
Demonstrated ability in prospecting, appointment setting, needs identification, and closing in the building services industry.
Demonstrated ability in sales and business negotiation.
High business acumen.
Experience negotiating contracts with owners and key personnel.
Strong written and verbal communication skills.
Strong organizational skills.
Ability to influence others.

Nice To Haves

Integrity: follows through on commitments.
Self-reliance: seeks clarification and understanding, then proceeds without waiting for direction.
Results orientation and enjoyment of pursuing goals.
An inquisitive approach, including asking questions, listening, and learning.
A hunter mentality: enjoys meeting people, setting an independent pace, and finding new opportunities.

Responsibilities

Prospect thoroughly using resources such as directories, association memberships, libraries, networking, technology, and existing customers, relying primarily on individual resources with some company support.
Contact prospects by phone, email, or in person to qualify them and identify their needs for Hermanson products and services.
Find and develop sales relationships with owner-occupied buildings and buildings with high service demands, making contact with decision-makers and other key customer personnel.
Educate customers about the benefits of Hermanson’s products and services.
Survey customer sites and collect information needed to price products and services, using resources such as blueprints, equipment lists, site inspections, photography, technology, and technicians.
Produce accurate estimates using company-prescribed forms and procedures, individual computational skills, and company-provided calculators.
Prepare for customer proposals and meetings, and present in a friendly, professional manner.
Complete all required paperwork neatly, accurately, and within required time frames.
Achieve or exceed assigned sales objectives.
Make fair and ethical efforts to meet or exceed customer requirements.
Follow up with customers to clarify proposals and answer questions.
Close sales, transition accounts to dedicated Service Advisors, and focus on generating new leads and customer partnerships.

Benefits

Competitive pay with bonus opportunities.
Medical, prescription, dental, and vision coverage with zero to low weekly premiums.
401(k) with discretionary company match.
Paid time off, including vacation, sick time, and paid holidays.
Disability income protection.
Life insurance for employees and eligible dependents.
Optional critical illness and accident plans.
Career growth and development opportunities.
In-house training programs.
Certificate and tuition reimbursement.
Wellness program.
Employee Assistance Program (EAP).