Service Sales Executive

John W. Danforth Company • Tonawanda, NY

1d

About The Position

John W. Danforth Company is hiring a Service Sales Executive to support the growth of its service business. The role focuses on identifying customer needs, developing practical service solutions, generating new service contract opportunities, expanding customer relationships in an assigned market, and promoting HVACR and plumbing maintenance services. The position also involves converting construction and warranty customers into long-term service contract clients and supporting profitable growth through sustainable sales initiatives.

Requirements

• Strong communication, presentation, relationship-building, and customer service skills.
• Ability to identify customer needs and develop practical, value-driven solutions.
• Self-motivated and goal-oriented, with the ability to work independently and collaboratively.
• Ability to support profitable growth through sustainable sales initiatives.
• Ability to perform building surveys and comply with site safety protocols.
• High level of integrity, enthusiasm, and professionalism.

Nice To Haves

• Sales or business development experience, ideally within HVACR, plumbing, mechanical services, or a related industry.
• Bachelor's degree (BS or BA).

Responsibilities

• Make regular sales calls, track sales activity, and maintain accurate customer relationship management (CRM) data.
• Assess customer needs, develop service solutions, prepare estimates, and present proposals to customers.
• Drive growth of the service contract business within the assigned territory.
• Convert construction and warranty customers into long-term service contract clients.
• Monitor market and competitor activity, including service offerings and pricing, to support account strategies.
• Collaborate with Marketing to increase customer awareness of Danforth service offerings.
• Perform building surveys while complying with customer and company site safety requirements.
• Represent Danforth professionally and positively while building strong customer relationships.

Benefits

• Competitive salary and benefits package.
• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life insurance and disability coverage.
• 401(k) Savings Plan.
• Employee assistance program.
• Commission eligible.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed