SERVICE REPRESENTATIVE (TELLER - FT) DORAL BRANCH

First BanCorp•Miami, OK

49d•Onsite

About The Position

The Service Representative (Teller) at the Doral Branch is responsible for handling customer transactions, providing excellent customer service, and promoting the bank's products and services. This role involves managing cash, processing deposits and withdrawals, and ensuring accuracy in all financial dealings.

Requirements

Previous cash handling experience
Strong knowledge of Microsoft Office
Good mathematical and communication skills

Nice To Haves

A formal training as a teller in a finance institution
Three years of experience in a similar job or equivalent combination

Responsibilities

Accept cash items deposits, and complete regulatory forms and logs as required.
Verify amounts on deposits and examine checks for endorsement.
Enter deposits in depositors’ passbooks, if applicable, or issue receipts to customers.
Cash checks and pay out money upon verification of signatures and customer balances.
Place holds on accounts for uncollected funds.
Balance cash and ATM (if applicable) transactions daily.
Process general ledger entries as required.
Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment.
Provide additional customer service, including selling domestic exchange, travelers’ checks, money orders, cashier checks, payments of loans and pay off, payments of safe deposit box, etc.
Maintain proper log of official checks, night depository, etc.
Promote Bank’s services and cross-sale Bank’s products.
Make concentrated efforts to solve customer problems.
Make recommendations to supervisor about possible methods to improve department functions.
File signature cards and maintain supplies for the teller area.