Service Representative/Courier

Labcorp•Louisville, KY

About The Position

Labcorp is seeking a Courier to join its team in Louisville, Kentucky. The role is responsible for picking up, transporting, and delivering medical specimens, laboratory supplies, and reports while providing excellent service to clients. The Courier completes scheduled pickups and delivers collected items to the branch at the end of the shift, handles specimens safely and efficiently, and operates a company vehicle in compliance with traffic laws. The role uses a handheld electronic device to manage pickups and works with the dispatcher on additional pickup requests. The Courier also evaluates traffic, alternate routes, and weather conditions as needed. Work schedule: Monday, 12:00 p.m.–8:30 p.m.; Tuesday and Wednesday, 8:00 a.m.–4:30 p.m.; Saturday and Sunday, 10:00 a.m.–6:30 p.m.

Requirements

  • No education or experience is required.
  • Valid driver's license and clean driving record.
  • Must be at least 21 years old.
  • Strong punctuality and time-management skills.
  • Strong attention to detail and organizational skills.
  • Ability to resolve customer issues.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • High school diploma, GED, or equivalent.
  • One or more years of driver or courier experience.
  • One or more years of customer service experience.

Responsibilities

  • Load all supplies needed for daily pickups.
  • Complete the daily pickup schedule in a timely manner.
  • Deliver all daily pickups to the branch at the end of the shift.
  • Handle specimens and laboratory samples safely and efficiently.
  • Safely operate a company vehicle and obey traffic laws.
  • Use a handheld electronic device to manage daily pickups.
  • Work with the dispatcher on additional pickups as needed.
  • Evaluate traffic patterns, alternate routes, and weather conditions as needed.
  • Pick up, transport, and deliver medical specimens, laboratory supplies, and reports while providing excellent client service.

Benefits

  • Eligible employees regularly scheduled to work 20 or more hours per week may receive medical, dental, vision, life, short- and long-term disability, 401(k), paid time off or flexible time off, tuition reimbursement, and an employee stock purchase plan.
  • Employees regularly scheduled to work fewer than 20 hours, and casual, intern, and temporary employees, are eligible to participate in the 401(k) plan.
  • Employees regularly scheduled to work a 7-on/7-off schedule are eligible for the listed benefits except paid time off or flexible time off.
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