Service Representative/Courier

Labcorp•Louisville, KY

About The Position

Labcorp is seeking a Courier to join its team in Louisville, Kentucky. The role is responsible for picking up, transporting, and delivering medical specimens, laboratory supplies, and reports while providing excellent service to clients. The Courier loads supplies for daily pickups, completes the pickup schedule, delivers collected items to the branch at the end of the shift, and handles specimens safely and efficiently. The position also involves safely operating a company vehicle, using a handheld electronic device to manage pickups, coordinating with dispatch for additional pickups, and adapting to traffic, alternate routes, and weather conditions. The posted schedule is Monday from 12:00 p.m. to 8:30 p.m., Tuesday and Wednesday from 8:00 a.m. to 4:30 p.m., and Saturday and Sunday from 10:00 a.m. to 6:30 p.m. No education or experience is required. Preferred qualifications include a high school diploma or GED, driver/courier experience, and customer service experience. Candidates must have a valid driver's license and clean driving record, be at least 21 years old, be able to lift up to 50 pounds, and demonstrate punctuality, time management, attention to detail, organization, and problem-solving skills. Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short- and long-term disability, 401(k), paid time off or flexible time off, tuition reimbursement, and an employee stock purchase plan. Eligibility varies for employees scheduled under 20 hours, casual, intern, temporary, and 7-on/7-off employees.

Requirements

  • No education or experience is required.
  • Very punctual, with strong time-management skills.
  • Strong attention to detail and organizational skills.
  • Ability to problem-solve customer issues.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and clean driving record.
  • Must be at least 21 years old.

Nice To Haves

  • High school diploma, GED, or equivalent.
  • At least 1 year of driver or courier experience.
  • At least 1 year of customer service experience.

Responsibilities

  • Load all necessary supplies for daily pickups.
  • Complete the daily pickup schedule in a timely manner.
  • Deliver daily pickups to the branch at the end of the shift.
  • Handle specimens and laboratory samples safely and efficiently.
  • Safely operate a company vehicle and obey traffic laws.
  • Use a handheld electronic device to manage daily pickups.
  • Work with the dispatcher to coordinate additional pickups as needed.
  • Evaluate traffic patterns, alternative routes, and weather conditions as needed.
  • Pick up, transport, and deliver medical specimens, laboratory supplies, and reports while providing excellent client service.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability coverage
  • 401(k) plan
  • Paid time off (PTO) or flexible time off (FTO), subject to eligibility
  • Tuition reimbursement
  • Employee stock purchase plan
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