Service Receptionist

Dahl Automotive•Winona, MN

About The Position

Dahl Automotive is hiring a Service Receptionist to support the Dahl Chevy GMC service team in Winona, Minnesota. The role focuses on customer service and administrative support, including scheduling service appointments, following up with service guests, and assisting service advisors and the service manager. The position is Monday through Friday.

Requirements

  • At least one previous role based in customer service experience.
  • Collaborative attitude and eagerness to improve as a teammate.
  • Prompt and courteous demeanor.
  • Positive and hardworking personality.
  • Strong computer skills.
  • Ability to stay on task and work independently.
  • Valid driver's license and clean driving history.

Responsibilities

  • Answer customer calls and establish follow-ups for service appointments.
  • Assist with scheduling service appointments.
  • Follow up with service guests who miss appointments and provide updates about their vehicle service.
  • Assist service advisors and the service manager with customer service and administrative duties.
  • Use an online system daily.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with automatic 3% company contribution
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Discounts on vehicles and services
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