Receptionist-Service
About The Position
The Service Receptionist handles and directs clients as they check in their vehicles. The role focuses on providing professional, customer-oriented service, helping clients use the check-in kiosk, directing them to the appropriate advisors or managers, and keeping service-drive traffic clear. The receptionist also inspects vehicles for damage and documents findings using a picture/video app, prepares documents for next-day appointments, and maintains knowledge of basic center information to answer client questions. The position handles or refers client complaints, keeps the reception desk tidy, prepares routine correspondence, and maintains files and records securely and confidentially. The listed responsibilities may be revised or supplemented as circumstances change.
Responsibilities
- Greet clients professionally as they check in their vehicles.
- Assist clients with checking in using the kiosk.
- Direct clients to the appropriate advisors or managers.
- Inspect vehicles for damage and document findings using a picture/video app.
- Prepare documents for next-day appointments.
- Maintain knowledge of basic center information and answer client questions.
- Handle client complaints or refer them to appropriate center employees for resolution.
- Keep the reception desk area tidy.
- Compose and prepare routine correspondence.
- Maintain files and other records securely and confidentially.
- Keep service-drive traffic clear.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
