Service Receptionist

Kendall Dealership Holdings • Fairbanks, AK

26d • Onsite

About The Position

Kendall Auto Group is hiring a Service Receptionist to join their service team at Kendall Auto Mall of Fairbanks. This is a full-time position in a fast-paced service department environment. The role requires strong customer service, work ethic, motivation, and time management skills. Kendall Auto Group is a large, family-owned and operated dealership group with a presence in multiple states, known for its commitment to customer experience and community stewardship.

Requirements

• High level customer service experience
• Demonstrated time management skills
• Strong work ethics
• Strong communication skills
• Work history showing strong customer service experience
• Comfortable on the phone, taking up to 30 calls per hour

Responsibilities

• Fielding all calls for the service department
• Answering client questions
• Connecting clients with the correct service advisor
• Taking messages as needed
• Greeting clients in person occasionally
• Completing out-bound calls to schedule service recall appointments
• Providing service updates

Benefits

• Competitive pay starting at $18.00/hour
• Competitive Paid Time Off and Paid Sick Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed