Automotive Service Porter

Diehl Hyundai of Massilon•Perry Heights, OH
•Onsite

About The Position

Diehl Hyundai of Massillon is hiring a dependable, energetic, and customer-focused Service Porter to support its automotive service department in Massillon, Ohio. The role helps keep the department running efficiently while contributing to a professional, positive dealership experience for customers. It may suit someone with dealership experience or someone seeking to start a career in the automotive industry. The Service Porter moves, parks, retrieves, organizes, and prepares customer and dealership vehicles, assists service advisors and technicians with vehicle movement, and helps maintain clean, organized service and parking areas. The role also involves greeting customers, checking vehicles for obvious damage, following safety procedures, and providing general service department support. The position is full-time and offers opportunities to learn dealership operations and potentially advance into other dealership roles.

Requirements

  • Valid driver's license and acceptable driving record.
  • Dependable and punctual.
  • Positive attitude and strong work ethic.
  • Excellent customer service.
  • Comfortable driving a variety of cars and SUVs.
  • Able to work efficiently in a fast-paced dealership environment.
  • Attention to detail.
  • Able to work independently and as part of a team.
  • Comfortable working both indoors and outdoors.
  • Professional appearance and attitude.
  • Willingness to learn and take on additional responsibilities.

Nice To Haves

  • Previous automotive dealership experience is helpful but not required.
  • Experience as a Service Porter, Automotive Porter, Dealership Porter, Lot Attendant, Vehicle Porter, Valet, Car Washer, Detailer, Service Assistant, or Automotive Service Support Associate.

Responsibilities

  • Greet service customers in a friendly and professional manner.
  • Move customer vehicles safely throughout the service department and dealership.
  • Park and retrieve vehicles for service customers.
  • Organize vehicles in designated service and parking areas.
  • Assist Service Advisors and Technicians with vehicle movement.
  • Prepare vehicles for customer pickup following completed service.
  • Help maintain an organized service drive and parking area.
  • Transport vehicles between dealership departments when necessary.
  • Assist with dealership vehicle pickups and deliveries as assigned.
  • Keep service areas clean, organized, and professional.
  • Check vehicles for obvious damage and report concerns to management.
  • Help maintain the appearance of customer and dealership vehicles.
  • Follow dealership safety procedures when operating vehicles.
  • Provide courteous assistance to customers and dealership employees.
  • Perform additional service department support duties as needed.

Benefits

  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee vehicle purchase and service discounts
  • Training and development opportunities
  • Opportunities for advancement within Diehl Automotive
  • Stable, year-round employment
  • Professional, team-oriented work environment
  • Opportunity to learn multiple areas of automotive dealership operations
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