Automotive Service Porter
About The Position
Diehl Hyundai of Massillon is hiring a dependable, energetic, and customer-focused Service Porter to support its automotive service department in Massillon, Ohio. The role helps keep the service department operating efficiently while contributing to a professional, positive dealership experience for customers. It may suit someone with dealership experience or someone beginning a career in the automotive industry. The Service Porter greets customers, moves and parks vehicles, supports Service Advisors and Technicians, prepares vehicles for pickup, and helps maintain clean, organized service and parking areas. The position also includes dealership vehicle transport, basic visual damage checks, and other service department support duties. The job involves working indoors and outdoors, driving a variety of cars and SUVs, and staying active in a fast-paced dealership environment. Previous automotive dealership experience is helpful but not required. The employer describes this as a full-time position and offers training and development, with potential advancement into other dealership roles.
Requirements
- Valid driver's license and acceptable driving record.
- Dependable and punctual.
- Positive attitude and strong work ethic.
- Excellent customer service skills.
- Comfortable driving a variety of cars and SUVs.
- Able to work efficiently in a fast-paced dealership environment.
- Strong attention to detail.
- Able to work independently and as part of a team.
- Comfortable working both indoors and outdoors.
- Professional appearance and attitude.
- Willingness to learn and take on additional responsibilities.
Nice To Haves
- Previous automotive dealership experience is helpful but not required.
- Experience as a Service Porter, Automotive Porter, Dealership Porter, Lot Attendant, Vehicle Porter, Valet, Car Washer, Detailer, Service Assistant, or Automotive Service Support Associate is a plus.
Responsibilities
- Greet service customers in a friendly and professional manner.
- Move customer vehicles safely throughout the service department and dealership.
- Park and retrieve vehicles for service customers.
- Organize vehicles in designated service and parking areas.
- Assist Service Advisors and Technicians with vehicle movement.
- Prepare vehicles for customer pickup after service is completed.
- Help maintain an organized service drive and parking area.
- Transport vehicles between dealership departments when necessary.
- Assist with dealership vehicle pickups and deliveries as assigned.
- Keep service areas clean, organized, and professional.
- Check vehicles for obvious damage and report concerns to management.
- Help maintain the appearance of customer and dealership vehicles.
- Follow dealership safety procedures when operating vehicles.
- Provide courteous assistance to customers and dealership employees.
- Perform additional service department support duties as needed.
Benefits
- Competitive pay
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee vehicle purchase and service discounts
- Training and development opportunities
- Opportunities for advancement within Diehl Automotive
- Stable, year-round employment
- Professional, team-oriented work environment
- Opportunity to learn multiple areas of automotive dealership operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
