Automotive Service Porter

LaFontaine Infiniti Troy•Troy, MI

About The Position

The Service Porter maintains a clean and well-organized service vehicle area. The role includes moving and cleaning vehicles, maintaining dealership grounds and service areas, assisting technicians, greeting customers, and completing assigned training and other duties. The position involves work in a usually loud automotive service environment, near moving mechanical parts and with potential exposure to automotive fluids, cleaning chemicals, exhaust fumes, and airborne particles.

Requirements

  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required.
  • Ability to complete tasks independently and as part of a team.
  • Good work ethic, organization, and a positive attitude.
  • Ability to lift 40 pounds of material.
  • Frequently bend, stoop, crouch, reach, and handle tools.
  • No retail experience is necessary.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Keep the service vehicle lot neat and orderly, moving cars as directed by management and in accordance with facility display standards.
  • Clean the service department drive, write-up area, and shop.
  • Keep service vehicles clean as directed by management.
  • Clean vehicle interiors and exteriors, including trunks and glove compartments.
  • Wash service customer vehicles using cleaning solution, water, cloths, and brushes.
  • Clean engines to remove grease and other materials.
  • Apply special-purpose cleaners to remove foreign materials that normal cleaning procedures do not remove, following the product manufacturer’s recommendations.
  • Assist technicians with keeping the service department clean and organized.
  • Assist with property maintenance and appearance.
  • Greet customers immediately in a courteous and friendly manner.
  • Complete training as directed by a supervisor.
  • Police dealership grounds.
  • Wear a company-approved uniform.
  • Park vehicles from service.
  • Empty trash.
  • Drive the shuttle.
  • Complete OSHA right-to-know training.
  • Follow policies and procedures in the Employee Handbook.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Employee referral program
  • Employee discounts on sales and service
  • Benefits package including medical, dental, vision, employer-paid life/AD&D, employee assistance program, and pet insurance
  • Voluntary benefits including flexible spending account, life/AD&D, short-term and long-term disability, critical illness, accident insurance, and legal and identity theft protection
  • 401(k) with employer match
  • Holiday savings program with employer match
  • Paid time off
  • Holiday pay
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