Automotive Service Porter
About The Position
BMW of Des Moines is hiring an Automotive Service Porter to support dealership service operations at its onsite location in Urbandale, Iowa. Reporting to the Service Manager, the Porter welcomes and assists service customers, helps coordinate vehicle arrivals and retrievals, and maintains an orderly service parking lot and work area. The role also provides support with incoming calls, shuttle operations, and clerical tasks as assigned by service management. Open availability is required to support customer demand, including evenings, weekends, and holidays. Pay is $15.00 per hour. Applicants must be at least 18 years old and have a high school diploma or equivalent, a valid driver's license in their state of residence, an acceptable driving record, and at least one year of automotive experience. This is a drug-free workplace. Reasonable accommodations may be made to enable individuals to perform the essential functions. The employer is committed to equal employment opportunity and considers qualified applicants with criminal histories consistent with legal requirements.
Requirements
- High school graduate or equivalent.
- At least 18 years old.
- Valid driver's license in the state of residence.
- Acceptable driving record.
- At least 1 year of automotive experience.
- Open availability to work a flexible schedule, including evenings, weekends, and holidays.
Responsibilities
- Greet and welcome service customers in a friendly and courteous manner and assist them promptly.
- Install disposable seat covers, steering wheel covers, and floor mats in vehicles arriving for service.
- Identify the service advisor with whom a customer has an appointment and notify that advisor.
- Drive vehicles from the service lane to their designated places in the service parking lot.
- Retrieve customer vehicles from the parking lot when bills are paid or as directed by the advisor.
- Keep the parking lot and work area clean, neat, and organized.
- Assist the Service Receptionist with incoming telephone calls, answering professionally and promptly.
- Assist the shuttle driver when needed.
- Perform clerical tasks as assigned by service management.
- Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its employees, or its customers to management.
- Maintain a valid local-area driver's license and immediately inform management of changes in its status.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short- and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
