Service Porter

Lithia & Driveway • Fairbanks, AK

13h • Onsite

About The Position

Chevrolet GMC of Fairbanks is seeking a customer-focused Service Porter to support its Service Department. The role involves welcoming service customers, protecting vehicle interiors upon arrival, coordinating with service advisors, and moving vehicles between the service lane and parking lot. The Service Porter also helps maintain the dealership’s parking lot and work areas, supports the Service Receptionist and Shuttle driver as needed, completes clerical tasks assigned by service management, and reports conditions that could jeopardize dealership or customer safety and welfare.

This position pays $20.00 per hour and requires open availability to support dealership operations and customer demand, including evenings, weekends, and holidays. The work involves being outdoors and active throughout the day. Applicants must be at least 18 years old and have a high school diploma or equivalent, a valid state driver’s license, and an acceptable driving record. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

• High school graduate or equivalent.
• At least 18 years old.
• Valid driver’s license in the state of residence.
• Acceptable driving record.
• Commitment to outstanding customer service.
• Team-first mindset.
• Take pride in maintaining a clean appearance of the dealership.
• Ability to work outdoors and remain active throughout the day.
• Open availability for a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Previous dealership, porter, valet, or customer service experience.

Responsibilities

• Greet and welcome service customers and assist them promptly.
• Install disposable seat covers, steering wheel covers, and floor mats in vehicles arriving for service.
• Identify the customer’s service advisor and notify that advisor of the customer’s arrival.
• Drive vehicles from the service lane to their designated places in the service parking lot.
• Retrieve customer vehicles from the parking lot when customers pay their bills or when directed by an advisor.
• Maintain the parking lot and keep the work area clean and organized.
• Assist the Service Receptionist with incoming telephone calls.
• Assist the Shuttle driver when needed.
• Perform clerical tasks as assigned by service management.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers.

Benefits

• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED