Service Porter

Careers | The Friedkin Group•Henderson, NV

About The Position

The Service Porter ensures an extraordinary client experience while creating client advocates. The role parks and retrieves service clients’ cars in a friendly and professional manner and supports the service drive and service team. The work environment may include wet or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. Noise levels vary from low to moderate and occasionally high; driving and traffic conditions range from mild to heavy.

Requirements

High school diploma or GED, one to two years of business experience, or an equivalent combination of education and experience.
Positive, friendly attitude and a customer service mentality.
Enjoy working in a fast-paced environment.
Able to lift up to 50 pounds.
Able to remain on one’s feet for extended periods.
Must pass pre-employment testing, including background checks and a drug test.
Must have a valid driver license and be insurable.

Responsibilities

Greet clients and escort them to the appropriate service member or customer lounge.
Park cars in designated areas and retrieve cars for clients.
Find and install license plates.
Notify the Assistant Service Manager (ASM) if a client is waiting.
Keep the service drive free of vehicles.
Follow dealership policy for care and operation of client vehicles.
Help clients transfer luggage or packages between cars.
Assist technicians in moving inoperable vehicles.
Alert the manager to any damage to clients’ vehicles.
Help keep the service drive clean and clear of debris.
Perform other duties as assigned by management.