Service Porter

Lithia & Driveway • Honolulu, HI

4d

About The Position

Acura of Honolulu is hiring a Service Porter to welcome and assist service customers and support dealership service operations. The role includes preparing vehicles arriving for service, coordinating with service advisors, moving and retrieving vehicles, maintaining organized work and parking areas, and providing occasional phone, shuttle, and clerical support. The position requires open availability to support customer demand, including evenings, weekends, and holidays. Applicants must be at least 18 years old, have a high school diploma or equivalent, and maintain a valid driver's license and acceptable driving record. The dealership is a drug-free workplace and provides reasonable accommodations to enable qualified individuals to perform essential functions.

Requirements

• Automotive knowledge and at least 1 year of experience.
• Basic computer skills.
• Attention to detail.
• Acceptable driving record and a valid driver's license in the state of residence.
• High school graduate or equivalent.
• At least 18 years old.
• Open availability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome service customers in a friendly and courteous manner.
• Assist customers promptly and professionally.
• Install disposable seat covers, steering wheel covers, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when bills are paid or as directed by the advisor.
• Maintain a neat and organized parking lot and a clean, organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering professionally and promptly.
• Assist the shuttle driver when needed.
• Perform clerical tasks assigned by service management.
• Report to management situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, employees, or customers.
• Maintain a valid local-area driver's license and immediately inform management of any changes in its status.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED