Service Porter - Lexus of Serramonte

Sonic Automotive•Colma, CA

About The Position

The Service Porter supports the dealership’s Service Department by moving, maintaining, and presenting vehicles while providing exceptional customer service. The role helps keep the service environment organized, safe, and efficient and contributes to a positive customer experience.

Requirements

Strong customer service and interpersonal communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail and safety.
Reliable and punctual, with the ability to work independently and as part of a team.
Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday.
Valid driver’s license with an acceptable driving record.
Legally authorized to work in the United States.
Ability to successfully complete pre-employment requirements, including a background check, motor vehicle record review, and drug screening.

Nice To Haves

Previous automotive dealership, valet, porter, or customer service experience.

Responsibilities

Greet customers promptly and help direct vehicles to designated service areas.
Safely transport customer and dealership vehicles throughout the service drive, parking lot, and dealership property.
Maintain the cleanliness and appearance of service lanes, parking areas, customer waiting areas, and dealership grounds.
Assist service advisors and technicians by locating, staging, and delivering vehicles.
Prepare vehicles through washing, vacuuming, fueling, and inspection before customer delivery.
Monitor lot organization and park vehicles in designated locations to support operational efficiency.
Follow dealership safety policies and procedures while providing professional, courteous customer service.