Service Plan Coordinator, QCP

The Arc Of Union County • Springfield, NJ

48d • $0 - $53,000 • Onsite

About The Position

The Arc of Union County, Inc. is a leading provider of Person-Centered services to individuals with intellectual and developmental disabilities through a range of programs. Under the guidance of the Director, Quality, Compliance & Planning, the Service Plan Coordinator is a professional responsible for developing, implementing, and monitoring individualized service plans for service recipients, often in social, healthcare, or community-based agencies. Their function is central to ensuring that participants receive coordinated, person-centered services that meet their needs, preferences, and goals. The SPC ensures that service recipients receive timely, individualized, and coordinated services by combining person-centered planning, interagency collaboration, advocacy, monitoring, and administrative compliance. The incumbent promotes service recipient independence, well-being, and the effective use of community and agency-based resources.

Requirements

• A bachelor’s degree in fields such as Social Work, Special Education, Human Services, Rehabilitation, Behavioral Sciences, or Health-Related Sciences is required.
• At least 5 years of experience in social services or working with individuals with IDD.
• Obtaining certification as an ASQ (American Society for Quality) or CQA (Certified Quality Auditor) is required within six months of hiring.
• Knowledgeable about DDD (Division of Developmental Disabilities) day habilitation services, DVR (Division of Vocational Rehabilitation) services, and residential services under NJ 10.44A standards.
• Understanding of family support services in accordance with DCF (Department of Children and Families) and CARF (Commission on Accreditation of Rehabilitation Facilities) standards for individuals with intellectual and/or developmental disabilities, as well as state and federal eligibility requirements for these services.
• Employees who may encounter individuals served shall be subject to and comply with the requirements for random drug testing for controlled dangerous substances.
• Criminal history record background checks will be conducted at least once every two years for agency’s employees.
• Any employee who is required to undergo a criminal history record background check and refuses to consent to, or cooperate in, the securing of a criminal history record background check shall be immediately removed from the person’s position and the person's employment shall be terminated.

Nice To Haves

• State-specific training in Intellectual/Developmental Disabilities (IDD) or disability services preferred.
• Experience with Medicaid waiver programs or other community-based support systems is highly preferred.
• Previous involvement in person-centered planning and care coordination.

Responsibilities

• Developing, implementing, and monitoring individualized service plans for service recipients.
• Ensuring participants receive coordinated, person-centered services that meet their needs, preferences, and goals.
• Ensuring service recipients receive timely, individualized, and coordinated services.
• Combining person-centered planning, interagency collaboration, advocacy, monitoring, and administrative compliance.
• Promoting service recipient independence, well-being, and the effective use of community and agency-based resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level