Service Manager

Tire Discounters, Inc. • Jeffersonville, IN

11d • $55,000 - $85,000

About The Position

The Service Manager leads and supports a team of Service and Tire Technicians to deliver high-quality automotive service and ensure customer satisfaction. The role is responsible for the smooth operation of the shop, including bay management and location workflow, and serves as a liaison between the shop, counter staff, and customers. The Service Manager ensures inspection and diagnostic procedures are followed, provides customers with professional and timely recommendations, and promotes safety, quality, and service standards. Service Managers are paid a weekly hourly rate and can earn monthly individual spiffs and participate in a monthly store bonus.

Requirements

• Experience in automotive service or repair.
• Management experience and strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and a goal-oriented mindset.
• Valid driver's license.
• Availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorized to work in the USA and at least 18 years old.
• Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

• Automotive service or repair certifications are preferred.

Responsibilities

• Coach, mentor, and train shop employees; manage performance; and assist the General Manager with hiring.
• Ensure the smooth operation of the shop, including bay management and location workflow.
• Communicate clearly between the shop, counter staff, and customers.
• Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
• Promote safety and uphold quality and service standards while leading the team to deliver outstanding customer service.

Benefits

• Paid company training at all levels, led by master certified trainers and experienced leaders.
• Company tool program.
• Full suite of benefits to choose from.
• Monthly individual spiffs and participation in the monthly store bonus.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed